Working with the team at Refractron is a complete joy from start to finish. Their flexibility, strong commitment to quality, and responsiveness go unmatched. We look forward to working with them again on future projects.
Morrison Construction is pleased to work with Refractron on our contract with the MWRD of Greater Chicagoland. Refractron met our delivery schedule, was accommodating to our customers 3rd party testing requirements at the Refractron facility and shipped flawless product. We look forward to working with Refractron in the near future.
Refractron has been an exceptional supplier and provides high quality products and has outstanding delivery performance. Their commitment to their customers is outstanding and Kimray is able to respond quickly to our demand because of the service Refractron provides.
Refractron’s response to quotation requests and technical questions is very quick—the same day in most cases. Delivery times are several weeks or even months faster than some other suppliers I’ve worked with. I have always been happy with the customer service.
The quotation process is quick, the delivery is as promised and the quality is second to none. Refractron’s audit will limit downtime on wear items that will help General Cable conserve an operating advantage by manufacturing quality wire & cable using quality ceramic.
Refractron has perfected the ceramic plunger for High Pressure pump applications. The high quality, consistency and performance of their products is completely predictable, giving us great confidence in selling and troubleshooting. Imagine a scenario where regardless the issue a customer is having with your equipment, you’re never wondering if the parts you purchase from an outside supplier are working properly. For this, Refractron delivers! And this confidence can be leveraged in bringing new customers on board as well.